Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund.
Returns (if applicable)

We offer easy, free mail-in returns and exchanges within 90 days of your online purchase. Simply generate your package the item, send it back, and we’ll do the rest!

Please use a proper shipping container such as a box, shipping pouch, or another carrier-approved container. The item must be protected. Shoes must be returned in their original shoe box within another proper shipping container.

Please contact our customer service via WhatsApp for returns
Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at  [whatsapp]